PayPal shutters Malaysia office as part of customer service reorg

Payment giant PayPal has closed its office in Malaysia as part of a restructuring of its customer support teams. The office, located in capital city Kuala Lumpur, was home to a team of customer service agents that catered to PayPal users across Asian region and beyond. Now, its responsibility will be assumed by other offices, […]

Manipulating an Indian politician’s tweets is worryingly easy to do

Here’s a concerning story from India, where the upcoming election is putting the use of social media in the spotlight. While the Indian government is putting Facebook, Google and other companies under pressure to prevent their digital platforms from being used for election manipulation, a journalist has demonstrated just how easy it is to control […]